Refund and Shipping
Returns and Shipping
RETURNS
We proudly offer a 30-day return policy for our products. If for any reason you are not completely satisfied with your purchase, you have 30 days from the date of receipt to initiate a return. Simply contact our customer support team, and they will guide you through the return process.
Please ensure that the product is in its original condition, unused, and with all original packaging and tags. Once we receive the returned item and verify its condition, we will issue a refund to the original payment method used for the purchase.
At Amino Amigos, we value our customers’ satisfaction and strive to provide a hassle-free return experience. If you have any questions or require further assistance regarding our return policy, please don’t hesitate to reach out to our customer support team.
Contact: info@aminoamigos.com
SHIPPING
We ship our products from Monday to Friday using USPS. Orders placed after 10:00 am EST on business days will be shipped on the following business day. Once your order is shipped, we will provide a tracking number, but please allow for some time for it to enter the mail system before checking.
At Amino Amigos, we prioritize delivering exceptional customer service and maintaining the highest levels of quality. Our ultimate goal is to establish long-term relationships with our customers, and we are committed to ensuring that your experience with us is exceptional, compelling you to shop with us again and again.
If your order has not yet been shipped and you wish to cancel your order then please contact and we will do our utmost to accommodate you. We cannot promise that we can intercept a package once it has already been processed.
All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case then please email us and we will work with you. Each case is handled individually.
If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.